Mental Health in the Retail Sector

With mental health problems affecting one in six British workers each year and the annual cost of poor mental health to UK employers estimated to be between £42 billion and £45 billion, it makes business sense for retailers to put together a workplace wellbeing strategy to help support their staff.

  • 36% of retail employees in the UK have been diagnosed with a mental health condition
  • Only 51% of employees in the retail sector would feel confident talking to their line manager about their mental health
  • 56% of employees in the retail sector have said workplace stress has affected their ability to sleep
  • Whilst 54% of retail employees have said workplace stress has made them consider resigning 

54% percent of people say they are impacted most by stigma in their place of work and 60% of people said that mental health stigma and discrimination are as damaging, or more damaging, than the symptoms of their mental health problem. We all have mental health just as we all have physical health and by addressing workplace culture and tackling mental health stigma, retailers can seek to better support employees to be open, honest and their authentic selves whilst in work. 

 

The Mental Wellbeing Toolkit for the Retail Sector

Time to Change and the British Retail Consortium (BRC) have come together to provide guidance to retailers on how to develop a holistic mental wellbeing strategy that looks to address workplace culture around mental health.

Founded on the recommended core standards set out in the Thriving at Work Report, commissioned by the UK Government and published in 2017, the toolkit provides signposting to a range of tools and resources, freely available, alongside case studies from some of the country's leading retailers including: Asda, Co-op, the John Lewis Partnership, Pets at Home, Sainsbury's, Tesco and WHSmith. 

 

Download the Mental Wellbeing Toolkit for the Retail Sector

The Mental Wellbeing Toolkit for the Retail Sector has been produced by Time to Change in partnership with the British Retail Consortium, to help support the retail sector with building a mental wellbeing strategy, whatever shape, size, working practice and environment.  

Download the Mental Wellbeing Toolkit for the Retail Sector (PDF, 6.6MB) >

 

Download the Implementing Thriving at Work Guide

Mind's How to Implement the Thriving at Work Mental Health Standard Guide is designed to help all employers to understand and implement the core standards recommended in Thriving at Work, the Stevenson/Farmer review of workplace mental health published in 2017

Download the Implementing Thriving at Work Guide (PDF, 0.6MB) >