Media outlets and businesses can portray mental health in negative and damaging ways, and you can help to challenge this. By working together and joining our voices to challenge stigmatising content, we can start to see fewer insensitive media articles and retail products.
1. Contact businesses and organisations directly.
If see a company promoting outdated and harmful stereotypes of mental health problems in their products, then get in touch them directly. Hearing from current or potential customers about how they are personally affected can have a powerful impact. Similarly, if you see a sensationalist, damaging article in the media about mental health problems, then you can write to the editor explaining why you found their coverage unhelpful. You can usually find their contact details on their websites.
2. Explain why it’s damaging – and how they can change
3. Speak out on social media.
Organisations now rely heavily on social media to manage their customer services. If you think that a products or service promotes mental health stigma, then posting your concerns on channels like Twitter can be an effective way to get a fast response from the business. You can also get other involved in awareness of a particular issue online – our voices are stronger together!
4. Complain to the regulators.
The media is governed by codes of conduct, so if you think a newspaper, magazine, broadcaster or advertiser has breached these rules then you can make a complaint to their regulators. Visit our media hub for details about regulators to contact, and to find out more about how to tackle inappropriate media content and products.